You should also make sure that encryption (SSL/TLS) is enabled on your device or email program. The next section explains the proper settings you should use.įor more information, please read this article describing how to enable SSL encryption in an email program, including a list of more specific articles that describe how to configure SSL encryption in the most common email programs (Outlook, Thunderbird, Apple Mail, etc.). Sometimes no matter how many settings you change or how much you troubleshoot, the quickest way to fix the syncing problem is to delete the Gmail account from. Right-tap on the email stuck in the outbox, point to Move and select the Drafts folder. It is seen that sometimes if you send the email again it works.
Your Email Program Does Not Support TLS 1.2Įmail access either without encryption and through the TLS 1.0 and TLS 1.1 protocols have become deprecated, meaning they do not meet current security standards. Access to our email servers by any of these methods will be disabled in order to protect your email communications. In order for the transmission of emails between your device/email program and our email servers to continue working, they must support the TLS 1.2 protocol or higher and encryption (SSL/TLS) must be activated.Ĭheck the documentation for your device or email program to see if it supports TLS 1.2. If necessary, update the software in question. The latest versions of the most common email programs support the more secure versions of TLS 1.2 and TLS 1.3. Stepwise-Procedure to Fix the issue in Outlook 20: Step 1: If you find Outlook send receive error, then try to send the message again.
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